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Customer Facing Representatives

Lisle, IL

Job Snapshot

Location:Lisle, IL
Category:Accounting
Employee Type:Contingent
Duration:20 weeks
Pay Rate:$19.20 /Hour

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Contact

Date Posted:3/15/2017
Job ID:25869
Contact:Volt
Phone:630/874-9927
Fax:

Description

 

?Customer Service Representative Needed in Lisle, IL

One of our clients located in Lisle, IL is looking for a Customer Service Representative with strong Business to Business experience.  Customer Service Representative would be responsible for:

  • Manage and track a high volume of complex customer orders from order receipt to invoice both domestic and export.
  • Accurate data entry into SAP system; including order entry, credits, debits and pricing
  • Coordinate with plant, demand, and S&OP on material availability and timely shipments
  • Partner with Demand Planners to drive to resolution on product availability issues by identifying production, shipment and inventory problems.
  • Request bookings for orders from freight forwarder.
  • Communicate logistical information to customers and regions and coordinate the distribution of documents. 
  • Manage and communicate logistic information to customers and plants
  • Confirm and verify information on purchase orders
  • Respond to and resolve customer inquiries

Required Skills

  • Attention to detail
  • Ability to integrate information and make decisions in support of business goals
  • Strong organization and prioritization skills; ability to quickly adapt to changes in workload requirements, efficiently structure responsibilities and work independently.
  • High level of critical thinking and decision-making skills to solve supply/demand problems with minimal supervision.
  • Excellent oral and written communication skills to communicate effectively with internal and external customers.
  • Computer skills required including Microsoft program; Excel and Word
  • Team player and contributes to a positive work environment

Required Experience

  • Bachelor degree business field preferred or equivalent work experience
  • Minimum of 3 years in a sales, customer service role or other relevant experience
  • Experience in a manufacturing company
  • SAP experience required
  • Demonstrated knowledge and some working experience in Export and /or Import capacity.

If you are interested in this role, please call 630-874-9924.

Volt is an Equal Opportunity Employer.