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National Account Specialist

Orange, CA

Job Snapshot

Location:Orange, CA
Employee Type:
Pay Rate:N/A

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Date Posted:11/14/2017
Job ID:162



Job Summary:
The National Account Specialist writes procedure documents for Volt accounts based on contractual terms and internal operational processes; provides support to the field staff; maintains database of account information.
Essential Duties and Responsibilities:

  • Accurately interpret contract terms and facilitate contract compliance through communication of contract requirements and related company processes in procedure documents
  • Develop knowledge of internal branch and corporate operational processes spanning multiple functional groups
  • Internally research national account service details, contractual terms and missing information
  • Provide corporate and field support regarding current account information
  • Collect data, conduct analysis, prepare reports for special projects such as process improvement, communication compliance and account growth
  • Proactively assess priorities and effectively handle project schedule changes
  • Utilize web-based systems and conduct internet searches
  • Complete timely updates to network files and systems; maintains internal process consistency and integrity of data
  • Provide process improvement ideas through learned operational requirements and needs analysis
  • Completes special projects related to improving processes, communication compliance and account growth
  • Prepares various custom queries and reports
  • Other duties as assigned

Position Qualifications:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

  • Bachelor's degree (Communications, English or Business preferred) or equivalent, plus professional work experience
  • Microsoft office is essential; advanced proficiency in MS Word required
  • Staffing Industry experience a plus

Knowledge & Skills:

  • Ability to accurately interpret and summarize complex documentation such as contract terms and conditions
  • Effectively communicate in writing, verbally in person and by telephone
  • Ability to coordinate and prioritize concurrent projects and meet deadlines with attention to detail and accuracy; organized, analytical, solutions oriented, works efficiently and independently in a fast-paced environment
  • Experience with independent project work, decision making and multi-tasking high profile projects
  • Knowledge of operational processes and procedure writing experience are a plus

Volt is an Equal Opportunity Employer.