Account Leader Support in Meridian, ID at Volt

Date Posted: 11/29/2019

Job Snapshot

  • Employee Type:
  • Location:
    Meridian, ID
  • Duration:
    16 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Account Leader Support

Job Description

Responsible for the retention of assigned accounts, expanding the account relationship, and the creation of future opportunities.  Works in collaboration with other peers, managers and stakeholders to deliver the appropriate outcome.  This Account Leader will support "Small | Medium" groups.

In this position, you will:

  • Be responsible for retaining and strengthening client relationships.
  • Develop sales plans and prepare strategies to protect, grow and diversify the relationships with a defined group of existing customers.
  • Ensure high-quality customer service and issue resolution in order to retain current clients.
  • Review and report on customer retention, business opportunity and market trends.
  • Review and report on customer retention, business opportunity and market trend.
  • Summarize reaction to leadership, of assigned accounts to benefit offerings, rates and/or procedures to assist in designing new benefits and/or procedures, which will better meet the needs of the market.
  • Verify all data reports for accuracy and validity.
  • Manage the relationship with top tier brokers and consultants.
  • Provide leadership feedback on market for sales forecasting.
  • Ensure client satisfaction with products and service.

Position Requirements, Account Leader I:

  • Experience: 3 years’ of sales or account management experience (enterprise level products or services with success in attainment of sales and retention targets, revenue generation, and client development); OR related health experience
  • Certifications/Licenses: Idaho Life and Disability license or must attain within 120 days of hire 

Knowledge of:

  • Healthcare industry related to insurance and self-funding
  • Health insurance contracts, coding and benefit terminology
  • Membership and claims processing procedures
  • Comprehensive understanding of and benefit plan administration, ERISA, COBRA, HIPAA, and industry practices, as well as fundamental understanding of plan compliance issues


  • Microsoft Office
  • Technical competence with office based software and system based platforms including databases and Word, Excel, PowerPoint, SalesForce, etc.