Accounts Receivable in Los Angeles, CA at Volt

Date Posted: 7/17/2021

Job Snapshot

Job Description

Volt is seeking to hire an experienced Accounts Receivable Representative, to work with a well known Cosmetic's Manufacturer in Van Nuys, CA

Temp to hire 

$18.00-$22.00 DOE 

What am I responsible for?

  • Process & print Invoices for daily shipments & process EDI Invoices manually for retail customers
  • Applying payments in the accounting system and maintain accurate records
  • Process Credit memos and apply credits as directed
  • Prepare & manage monthly/weekly AR forecast.
  • Prepare Export Shipments report monthly for Exim Bank’s monthly premium
  • Manage and update AR Payment Deduction Log
  • Review and process credit application for Domestic & Export customers
  • Release Sales orders on hold for customer shipments
  • Create and monitor accounts receivable aging reports and contact delinquent customer accounts for payments
  • Maintain detailed record of all collection call activity and conduct timely follow-up to maximize cash collections
  • Assist Customer Care Associates with customer disputes to resolution and document root cause
  • Maintain accurate credit and collections files and notes for each customer
  • Reconcile customer statements/billings & resolve payment discrepancies
  • Respond to internal and external customer inquiries regarding status of customer accounts
  • Document and make any continuous improvements of processes
  • Prepare accurate reports for upper management
  • Participate in Root Cause Analysis
  • Be a key driver of teamwork and a positive culture within the organization.
  • Continued review of processes and procedures to ensure efficiency and cost containment. Identifying and implementing improvements real time.
  • This is not intended to be an exhaustive list of your responsibilities but an overall guide of the items. Therefore, there may be times when you are responsible for other duties assigned that are not outlined above.

What do I need to be successful?

  • You will have spent 3+ years working with accounts receivable, credit and collections and loved it.
  • You will have experience working with customers of all sizes both domestic and international
  • You will enjoy the challenge of engaging customers and persuading them to finally pay their unpaid invoice.
  • You will instinctively know to be friendly, professional and firm when needed with customers
  • You will have hands-on experience working with ERP software currently QAD looking at transitioning to new system (Netsuite could be a plus)
  • You are knowledgeable in AR analysis
  • You are completely comfortable in picking up the phone, calling a customer and asking them to pay their overdue bills
  • You take initiative and have no fear of the difficult conversations and do not give up on the goal
  • Having experience in the beauty or personal care industry experience is a plus.
  • Having experience in a manufacturing organization is a plus
  • Having Customer Service experience, a plus.
  • Proven track record of the ability to work collaboratively with internal and external business partners in delivering positive ROI results.
  • Intellectual curiosity and rigorous analytical experience.
  • You have excellent communication skills that can be effectively articulated in both written and oral forms across a diverse audience base.
  • You are a creative problem solver who can incorporate new learnings into existing plans and act decisively and independently.
  • You have strong knowledge of/Proficient in Microsoft Office Suite, QAD Experience a plus, Royal 4 experience a plus.

What kind of Environment will I be working in?

  • You will be working within a temperature-controlled office environment
  • You will spend your time working on a computer and on the phone.
  • You may at times work on the front desk answering phones and greeting visitors
  • You may be asked to lift up to 25 pounds intermittently and if lifting over 45 pounds you are expected to ask for help
  • You will work collaboratively throughout the organization with all levels from the owner to production