Bilingual Onsite Manager - Staffing Industry in Jonestown, PA at Volt

Date Posted: 10/27/2020

Job Snapshot

Job Description

The Bilingual Onsite Manager works on the customer's premises as the staffing and management support for all field employees on assignment at Volt's customer location fostering a positive working relationship. Responsible for direct management of On-site field employees including recruiting new employees.
Essential Duties and Responsibilities:

  • Act as liaison for Volt and represent Volt and the client in a professional, courteous and knowledgeable manner.
  • Meet with client managers and potential clients on a regular basis to monitor quality, assess upcoming needs, current service level, new or changing issues in the department, staffing opportunities, etc.
  • Build a client specific recruiting strategy with actionable recruiting plan for each client location, update at least quarterly.
  • Recruit on all open requisitions and ensure client requisition SLA's are met.
  • Design creative solutions to meet customer challenges, increase margins/business, and improve retention.
  • Create growth and work to identify additional sales opportunities.
  • Create a positive working environment for Volt contingent employee's by creating relationships with employees.
  • Work with client managers to address employee relations issues in a confidential and objective manner and address, investigate and resolve employee relations issues.
  • Ensure compliance with workplace laws, including EEO, wage and hour and workplace safety. Follow proper reporting of workplace injuries. Provide appropriate injury avoidance and safety training.
  • Monitor and ensure compliance with Volt and client policies and procedures.
  • Proper documentation of reasons for termination and ensure requests from Volt's unemployment vendor are responded to timely. Document all personnel issues and maintain personnel files up-to-date.
  • Conduct all on boarding processes including orientations.
  • Conduct all off boarding processes including termination exit interviews.
  • Ensure accurate pay/bill processes.
  • Coordinate Quarterly Business Reviews to promote Volt.
  • Provide client with reports and information as required and in a timely manner.

Position Qualifications:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

  • 2-3 year's recruiting experience required
  • Bilingual Spanish required
  • 3 years experience in a customer service environment.
  • Previous experience in Human Resources or related post-secondary education and/or equivalent business experience.
  • Associates Degree or Bachelor's Degree in comparable field preferred. An equivalent combination of education and experience may be considered.

Volt is an equal opportunity employer.