Call Center Representative in Princeton, NJ at Volt

Date Posted: 8/29/2021

Job Snapshot

  • Employee Type:
  • Location:
    Princeton, NJ
  • Job Type:
  • Duration:
    20 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt is immediately hiring Call Center Representatives for a local leading organization in Princeton, NJ.

As a Call Center Representative, you will:

  • Handle candidate interaction via telephone or email in a polite and professional manner
  • Manage transaction and processing work including refunds, key entry, written correspondence and basic resolutions
  • Utilize Customer Relationship Management (CRM)
  • Demonstrate a high-level of emotional and adaptability intelligence
  • Quickly and creatively solve problems
  • Demonstrate high quality customer service interactions
  • Achieve individual performance metrics/goals

Candidates must meet the following requirements for consideration:

  • High school diploma or Equivalent
  • 1+ year of customer service experience is desirable
  • Must be fluent with phone, e-mail, and paper mail correspondence
  • Communicate clearly and concisely verbally and orally
  • Basic knowledge of Microsoft Office and basic PC literacy

We have job openings on Monday – Fridays (Some Saturdays)

Pay for this position is $16-18.00/hr. plus overtime as needed

Experience with the following is a plus:

  • Call Center
  • Data Entry 
  • Customer Service 

***Volt is hiring immediately*** ***APPLY NOW***

Volt is an Equal Opportunity Employer