Care Coordination Specialist in Meridian, ID at Volt

Date Posted: 11/17/2020

Job Snapshot

  • Employee Type:
  • Location:
    Meridian, ID
  • Duration:
    20 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Want to Join a Winning Team? 

Contact Volt today to apply for the following position(s):

Care Coordination Specialist

Start date: 10/26

$18 -20/hour DOE

Want to Join a Winning Team? 

Job Summary:  Coordinate inbound Medicare and Medicaid member calls and perform telephone outreach to identified members or providers for the purpose of: member engagement in transition, care coordination; providing ad hoc education campaigns for HEDIS/Stars or other identified quality initiatives as well as related administrative tasks to support these activities. Coordinate and manage incoming and outgoing correspondence to include referrals, prior authorizations, provider reconsiderations and other requests for service. 

  • Initiate telephone outreach aimed to motivate, facilitate, and educate members about the benefits of clinical program services.

  • Accurately respond to incoming calls from internal and external customers via multiple types of media.

  • Initialize, route and complete as appropriate requests for services.  Inform members and provider of determination via telephone, electronic mail, fax or system generated, or customized written letter.

  • Accurately review member eligibility and benefit structure for requested referrals or pre-authorizations.

  • Request medical documentation or additional information needed to initiate needed services or complete review of requested services.

  • Use focused listening and open-ended questioning skills to establish member engagement in clinical programs.

  • Required Experience:  Three years administrative support within health insurance, health care, or health-related industry


Interested Candidates can apply by sending a resume OR applying via indeed OR via We are also available by phone or text at 208-375-9930.  HURRY THESE SPOTS WILL FILL FAST!!!

“Volt is an equal opportunity employer”