Customer Service Rep 1 in Lehi, UT at Volt

Date Posted: 5/6/2021

Job Snapshot

  • Employee Type:
    Direct Hire
  • Location:
    Lehi, UT
  • Job Type:
  • Duration:
    N/A
  • Date Posted:
    5/6/2021
  • Job ID:
    276769
  • Contact Name
    Volt Branch
  • Phone
    208-375-9930

Job Description

Are you a Customer Service Guru? Don't Miss Out on this Amazing Opportunity!

Customer Service Representative 1 (Temporarily Remote until July 2021)

Start Date: 4/19 or sooner!

Pay rate:  $14/hr (Have experience? You may be offered level 2 w/ addl pay!)

Requirements:

  • In this role, you'll use multiple communication channels, including phone, chat, and email, to communicate with customers and our support ticketing software to document customer interactions. You should be passionate about helping customers and love working in a start-up environment. Being on our customer service team’s front lines means you'll have unique insight and access to our customer's issues. You will be empowered to propose process and product solutions to improve our customer experience. 



    WHO WOULD BE A GOOD FIT?

  • 1-2 years of experience in customer service or sales role
  • Highly productive with good multitasking skills
  • Passion for helping people - especially when it comes to their health
  • Able to work in a high-volume contact center environment
  • Familiarity working with support ticketing and/or support CRM software tools
  • Fantastic oral and written communication skills
  • Strong desire to help businesses maximize their health care
  • Local to Utah as the position is not 100% remote/work-from-home

Successful candidates will have solid computer skills, have worked in faster/multi-task environments, and have ability to learn/retain information fairly quickly.  Strong preference for candidates with experience in health, insurance, medical, and call center.

Standard benefits offerings available are health, dental, vision, term life, short term disability, AD&D and EAP

Interested Candidates can apply by sending a resume via job board or via jobs.volt.com.

** Volt is an Equal Opportunity Employer **