Customer Service Rep 1 in Irving, TX at Volt

Date Posted: 5/6/2020

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Irving, TX
  • Duration:
    32 weeks
  • Date Posted:
    5/6/2020
  • Job ID:
    221663
  • Pay Rate
    $16.5/Hour
  • Contact Name
    Volt Branch
  • Phone
    919-782-7440

Job Description

Volt Workforce Solutions is looking for a Customer Service Rep to work with a leading pharmaceutical company. After reading the job info below, if interested, email an updated resume (in Word format).

After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at (800.595.8658). Be sure to note the Job ID number found on this page and reference it when calling about the position.

Job Title: Customer Service Rep

Reference ID: 221663

Location: Irving, TX 75063

Position Summary: This position is responsible for answering the phones, providing communication to health care providers, patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments. The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Show initiative and take an enthusiastic proactive approach to work
  • Strong telephone skills
  • Answers incoming phone calls and provides necessary information
  • Contacting patients and gathering essential information for coordination of shipment of prescription
  • Responsible for accurately and completely scheduling medication deliveries
  • Maintains patient records accurately and completely
  • Follows all applicable government regulations including HIPPA and compliance regulations

Skills/Qualifications: Contact Center experience. Pharmacy background preferred.

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.

Pay Rate is $16.50 (depending upon experience)