Customer Service Rep in Santa Barbara, CA at Volt

Date Posted: 9/1/2019

Job Snapshot

Job Description

Volt Workforce Solutions is seeking an energetic and reliable Customer Service Representative for a position at a leading bank. The successful candidate will be responsible for performing routine office and customer service duties, greets customers, accepts retail and commercial checking customers. 

Job Description:
Job Title: Customer Service Representative
City: Santa Barbara
State: California
Job Duration: Temporary
Full-Time/Part-Time: Part Time
Schedule: Monday - Friday, (30 hour position, ability to work evening, weekends, and some holidays
Pay Rate $13-15 DOE 

Responsibilities: 

  • Cashes checks for customers and non-customers under current check cashing policy, and pays out money after verification of signatures and customer balances.
  • Gathers data and processes various reports and forms (e.g. currency transaction, Reg. CC, holds, overdrafts, etc.) to insure compliance with bank policies, procedures, Bank secrecy Act/Anti-Money Laundering and regulatory compliance programs
  • Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
  • Solicits new business for the bank by identifying and responding appropriately to clues from customers for financial needs, linking the benefits to the customer needs.  Understanding of bank products and services.
  • Assists in answering telephone or waiting on customers for operations, new accounts, and lobby as necessary

Qualifications: 

  • High School diploma or equivalent required 
  • One-year prior customer service, banking / retail sales, and cash handling. 
  • Must possess good interpersonal skills to represent the Bank to customers and to the public.
  • Ability to protect and maintain confidential information.
  • Professional in appearance and in verbal communication.
  • Math aptitude -- requires the ability to count cash/coin.
  • Requires attention to detail and the ability to interpret a variety of instructions furnished in written and oral forms

*Must successfully pass a drug/background check*

Don't miss out on this position -APPLY TODAY!

Please send you resume to angonzalez@volt.com or call the office at 805-560-8658 for an appointment. Thank you!