Customer Service Representative Associate in Port Washington, NY at Volt

Date Posted: 5/11/2021

Job Snapshot

Job Description

The Customer Service Agent performs general customer service duties such as working with incoming calls, processing information and responding to inquiries. 

PRIMARY RESPONSIBILITIES

  • • Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders.
  • Customer Service may be by telephone, fax, email or regular mail.
  • Provides basic product/service/application information.
  • Provides basic information on pricing and product availability.
  • Must process orders, requests, returns and adjustments.
  • Develops or prepares reports as required.
  • Must efficiently utilize the computer support system.
  • Utilizes internal contact resources for specific situations.



EDUCATION

High School Degree or Equivalent

Previous customer service experience



Volt is an equal opportunity employer