Customer Service Representative - Vendor Management in Carlsbad, CA at Volt

Date Posted: 9/15/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Carlsbad, CA
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    9/15/2019
  • Job ID:
    191968
  • Pay Rate
    $15.0 - $15.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    760/496-2131

Job Description

Volt Workforce Solutions is seeking a Customer Service Representative for an industry leader in Nationwide Collateral Recovery.  As part of the Vendor Management team, you will act as a Liaison to identify opportunities in network coverage and present Value Services to Agents.

Responsibilities: 

Working with Agent Networks in a variety of capacities:

  • Efficiently manage all general administrative tasks
  • Responsible for building and managing the Agent relationship to ensure the delivery of quality services.
  • Managing incoming calls and inquiries
  • Responsible for gathering audit documentation.
  • Other duties and responsibilities as assigned

Required Skills:

  • High School diploma or equivalent (GED) required, some college desired
  • 2 years Customer Service or Administrative experience (in a call center environment is most desirable)
  • Ability to interact effectively with all levels of internally and externally
  • Efficiency in time management and organization
  • Proficiency in MS Word, Excel, and Outlook
  • Success in working in a fast-paced, and demanding environment
  • Keen attention to detail
  • Professional communication skills
  • Critical thinking and problem-solving skills
  • Ability to work within a team or independently.
  • Prior sales experience is a plus!

Schedule: Monday – Friday

Pay: $15/hr.

Volt is an Equal Opportunity Employer*

Volt Workforce Solutions is one of San Diego’s leading recruiting companies, and we’re actively seeking skilled, motivated people for a range of local Production, Administrative, Engineering, and IT positions. Since 1950, Volt has provided clients of all sizes with the talented people they need to be successful. Our flexible staffing services and workforce management expertise makes us the first call for many of the world’s leading companies, which enables us to provide our employees with challenging, satisfying jobs at every level in a wide range of industries.