Customer Service Representative in San Antonio, TX at Volt

Date Posted: 8/25/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
    8/25/2021
  • Job ID:
    301252
  • Pay Rate
    $17.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    919-782-7440

Job Description

Volt Workforce Solutions is looking for a Customer Service Representative to work with a leading pharmaceutical company. After reading the job info below, if interested, email an updated resume (in Word format).
After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at (800.595.8658). Be sure to note the Job ID number found on this page and reference it when calling about the position
Job Title: Customer Service Representative
Reference ID: 277166
Location: San Antonio, TX 78216
Position Summary:
  • Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
  • Takes and relays messages in an accurate and timely manner.
  • Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
  • Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
  • Provides a pleasant and helpful phone contact for callers.
  • Responsible for opening and closing the switchboard.
  • Responsible for the in-house paging system.
  • Performs clerical duties as assigned to maintain workflow in the department.
  • Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Skills/Qualifications:
  • High school diploma or equivalent
  • Minimum of 5 years office experience, preferably in a medical setting.
Work Schedule:
  • Monday – Friday
Volt is an Equal Opportunity Employer.

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