Customer Service Representative in Fresno, CA at Volt

Date Posted: 5/30/2019

Job Snapshot

Job Description

Fast growing national manufacturer company in Fresno, CA seeks an experienced, positive individual who will contribute to the success of the company by establishing and maintaining good client relations. This Customer Service Representative position receives and processes to completion customer inquiries, orders and concerns. An ability to blend excellent communication skills with organizational and detail orientations are keys to success.

JOB DESCRIPTION

In this important role, you will:

• Process, track & expedite customer orders, verifying for accuracy

• Address shipment & delivery inquiries

• Conduct phone work with clients, internal sales and service representatives

• Enter and manage data in software system

• Follow up as appropriate, internally and externally, providing excellent communication and service

• Maintain excellent records

• Partner with others throughout the company to ensure successful processes

• Coordinate special project tasks

JOB REQUIREMENTS

• Two year degree or relevant certification preferred

• Experience in sales &/or customer service

• Ability to understand customers’ needs & relate to production processes

• Strong written and verbal communication and human relations skills

• Demonstrated excellence in organization and time management skills

• Must be computer literate

• Strong working knowledge of Adobe Illustrator and Photoshop

• Must maintain a positive attitude

• Excellent project coordination skills

 Other Skills/Abilities which will ensure success

• Commitment to service

• Ability to assess client needs

• Willingness to learn

• Ability to work well with ever changing priorities and/or situations

• Must be high energy, self-starter

• Willingness to go above & beyond to ensure superiors support of both internal & external customers

*Temp to hire position

*Pay rate: $19/hour

If you are interested and feel like you would be the right candidate for this position, please contact Tanya Venegas (tvenegas@volt.com) or call our office at 559-435-1255.

7330 N. Palm Ave. Suite #105

Fresno, CA 93711

If you are already registered with Volt, please contact our office and let us know that you are now available!