Customer Service Representative in Crystal Lake, IL at Volt

Date Posted: 9/26/2021

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    72 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

Now Hiring Call Center Customer Service Representatives!

This is your opportunity to join the team at a leading equipment and supply company.

We are looking for Customer Service Representatives that can provide excellent customer service to our clients located in Crystal Lake, IL.

Focus: Customer Service, taking incoming phone calls and order processing

Job Details:

The customer service representative is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

The customer service representative will be working in a call center environment answering up to 100 calls daily.  The target is to ensure excellent service standards and maintain high customer satisfaction.

Training Hours: 7:30am-4:00pm, Monday through Friday

Training duration: 8 to 10 weeks

Regular hours after training period: 9:30am-6:00pm, Monday through Friday

Pay Rate: $15.50 per hour


  • Must have knowledge of administrative and clerical procedures and systems such as word processing, excel, managing files, and excellent data entry skills.
  • Must have call center experience is a plus /taking incoming calls
  • Must have high school diploma and upon receiving an offer of employment, candidates may be required to clear a drug and background screening process.
  • Must have reliable transportation and steel-toed shoes (or access to purchase steel-toed shoes)
  • Must be available to work mandatory OT

Volt is an Equal Opportunity Employer