Customer Service Representative in Tulare, CA at Volt

Job Description

Volt Workforce Solutions is currently looking for a strong Customer Service Representative candidate in the Visalia area. We are looking for an individual who is efficient and comfortable being a member of a team. Must also have the ability to multi-task, be detail oriented and possess excellent communication and interpersonal skills.

Volt Workforce Solutions is an equal opportunity employer.

ESSENTIAL RESPONSIBILITIES

• Order entry for all products as it relates to assigned accounts
• Good phone etiquette, placing direct calls to vendors 
• Computer literate and able to use the Agris system, for freight, pricing, and contract applications 
• Data entry of all orders and maintaining product schedules 
• Daily and weekly communication with salesmen from assigned customers regarding contract shortages and overages
• Responsible for month-end and year-end contract balances 
• Respond to questions and requests for information
• Responsible for customer service issues, problem solving and follow up with customer until the problem is resolved 
• Develop and sustain a level of professionalism among staff and clientele

ESSENTIAL QUALIFICATIONS, REQUIREMENTS AND SKILLS

• Friendly and professional demeanor
• Associates Degree OR High School Diploma or GED with one to three years of related experience and /or training; or equivalent combination of education and experience
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
• Detail oriented and comfortable working in a fast-paced office environment
• Superior organization skills and dedication to completing projects in a timely manner
• Good verbal/written communication skills 

*Candidates selected must meet all pre-screening eligibility requirements

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com