Customer Service Representative in Trenton, NJ at Volt

Date Posted: 4/2/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Trenton, NJ
  • Duration:
    24 weeks
  • Date Posted:
    4/2/2021
  • Job ID:
    270867
  • Pay Rate
    $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    919-782-7440

Job Description

Volt Workforce Solutions is looking for a Customer Service Representative to work with a leading pharmaceutical company. After reading the job info below, if interested, email an updated resume (in Word format).
After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at (800.595.8658). Be sure to note the Job ID number found on this page and reference it when calling about the position.
Job Title: Customer Service Representative
Reference ID: 270867
Location: Robbinsville, NJ
Position Summary:
  • Communicating daily delivery route status with Late/Missing Customer Service.
  • Must be familiar with SAP & Salesforce - CRM (Customer Response Management)
  • Follow up with delivery Issues thru out the day.
  • Take emergency order requests and submit specials to the courier. Also handle emergency orders thru FedEx to other country customer locations.
  • Coordinator for key mail order accounts.
  • Key in Customer Returns and/or Overrides.
  • Input shortage/overage requests for key accounts and other retail inquiries.
  • Research missing returns, non-delivered totes and other service issues.
  • Key in Un-identified returns.
Skills/Qualifications:
  • High School Diploma or equivalent required.
  • Previous CSR experience.
  • SAP and Salesforce – CRM (Customer Response Management) Software experience a plus.
Work Schedule:
  • Mon-Fri; 8am-4:30pm
As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!
To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com
Volt is an Equal Opportunity Employer.