Customer Service Representative in Bloomington, MN at Volt

Date Posted: 4/26/2021

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Have you wanted to work for a great, local, Minnesota Company?  We have some great openings at HealthPartners Corporate office right in Bloomington MN! HealthPartners is an integrated health care organization providing health care services and health plan financing and administration since 1957 serving more than 1.8 members.

HealthPartners is looking for career motivated individuals to start in a Customer Service Representative role doing Medical Appointment Scheduling on Monday, May 24th 2021If you like helping people, are compassionate about working with others, interested in health care, and enjoy a fast paced busy environment, read more below and apply now!

If you don't have a health care background or call center background we will pay to put you through three weeks of training! Training starts on May 24th 2021. Training is three weeks long Monday-Friday 9AM-5:00PM.  After training you will be given your permanent, set schedule.

This is a temp to hire role through Volt Workforce Solutions. We hire to permanent around 6 months.

Job duties: in this role you will be taking Inbound Phone Calls scheduling Medical Appointments for the HealthPartners network of clinics. There will be occasional outbound phone calls for a follow up with a patient/clinic.  60-90 calls per day based on call time while toggling between 6-8 different web based applications- must be computer efficient as 100% of what we do is computer based. Must be comfortable with talking about sensitive health care topics as there are some details required to make appointments. 

  • GREAT benefits upon hire with HealthPartners
  • Tuition reimbursement upon hire with HealthPartners
  • 3 weeks of PAID training

Hours: Qualified candidates must be currently authorized to work in the United States on a full-time basis and be able to work onsite at our Bloomington, MN location.  Must be available from 7AM-9:30PM, M-F AND every other weekend 7AM-5PM. Set schedule will be assigned between these hours after training.

Pay: $18.00/hour

Start Date: May 24th 2021

Location: Bloomington, MN

What are we looking for?

  • Must be 18 years of age or older
  • Must be available until 9:30PM and every other weekend
  • Must have High school diploma or GED
  • Intermediate proficiency in Microsoft Word and Excel
  • Excellent with computers
  • Excellent attendance and Punctuality
  • 2+ years customer service experience

Volt is an Equal Opportunity Employer