Customer Service Representative in Bloomington, MN at Volt

Date Posted: 9/16/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    100 weeks
  • Date Posted:
    9/16/2019
  • Job ID:
    192686
  • Pay Rate
    $17.75 - $19.12/Hour
  • Contact Name
    Volt Branch
  • Phone
    952/883-5544

Job Description

Volt Workforce Solutions is now hiring for a great opportunity with the nursing team at HealthPartners in Bloomington, MN.

This is a Customer Service Representative role 

This role does not require a specific degree or certifications, rather a great foot in the door if you're looking to pursue a career in the Medical Field!  You will be taking phone calls from the Medicare support line and helping patients with any type of medicare questions they may have.  This role is a lot of answering and transferring calls and you could take anywhere from 50-90 calls per day. 

If you do well in this role for the first three months, they will train you to become a full careline assistant. As a careline assistant you would begin taking more calls, and more complex calls supporting the nurses directly. You will be talking with patients that may have more general questions, or escalated situations such as emergent symptoms. 

Location: Bloomington- HealthPartners Corporate

Pay: $17.75-$19.12

Hours: For the first three months it will be M-F 8:00-5:00PM and then it will change to 2:00PM-10:00PM or 3:00PM-12:00PM

Duration: temp to hire

Qualifications: 

  • Must be 18 years of age or older
  • Must have high school diploma or GED
  • Must have 3+ years of Customer Service experience
  • Must type 6,000KSPH or higher
  • Must be excellent with computers and great at multitasking

How to Apply: respond to this posting or send your resume to VoltOnsiteStaffing@HealthPartners.com