Customer Service Representative in Simi Valley, CA at Volt

Job Description

Volt Workforce Solutions has partnered with a great company in Simi Valley, CA looking for Customer Service Representatives.   Full-Time and Part-Time!  Retail Experience a Plus! Work in a fully renovated office!   

The Customer Service Representative will be responsible for providing information on current services and sales solutions according to each client needs.  This is a high-volume call center that seeks self-driven individuals with a great attitude. 

As a Customer Service Representative, you will:

• Provide customer service by answering inbound calls and providing information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Perform data entry and keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

The Customer Service Representative must meet the following requirements for consideration:

• 6 Months of recent work experience (Call Center or Retail)
• Candidates selected must meet all pre-screening eligibility requirements

***Volt is hiring immediately***

Volt is an Equal Opportunity Employer