Customer Service Representative in Simi Valley, CA at Volt

Date Posted: 3/30/2021

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch

Job Description

Volt Workforce Solutions has partnered with a great company in Simi Valley, CA looking for Customer Service Representatives.   Full-Time and Part-Time!  Retail Experience a Plus! Work in a fully renovated office!   

The Customer Service Representative will be responsible for providing information on current services and sales solutions according to each client needs.  This is a high-volume call center that seeks self-driven individuals with a great attitude. 

As a Customer Service Representative, you will:

  • Provide customer service by answering inbound calls and providing information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Perform data entry and keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

The Customer Service Representative must meet the following requirements for consideration:

  • 6 Months of recent work experience (Call Center or Retail)
  • Candidates selected must meet all pre-screening eligibility requirements

***Volt is hiring immediately***

Volt is an Equal Opportunity Employer