Customer Service Representative in San Antonio, TX at Volt

Date Posted: 7/14/2021

Job Snapshot

Job Description

Volt Workforce Solutions is looking for a Customer Service Representative to work with a leading pharmaceutical company. After reading the job info below, if interested, email an updated resume (in Word format).
After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at (800.595.8658). Be sure to note the Job ID number found on this page and reference it when calling about the position.
Job Title: Customer Service Representative
Reference ID: 294127
Location: San Antonio, TX
Position Summary:
-Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
-Takes and relays messages in an accurate and timely manner.
-Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
-Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on
telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
-Provides a pleasant and helpful phone contact for callers.
-Responsible for opening and closing the switchboard.
-Responsible for the in-house paging system.
-Performs clerical duties as assigned to maintain workflow in the department.
Skills/Qualifications:
-High school diploma or equivalent required.
-Minimum five years office experience, preferably in a medical setting.
As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!
To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com
Volt is an Equal Opportunity Employer.

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