Customer Service Representative in Dubuque, IA at Volt

Date Posted: 2/27/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Dubuque, IA
  • Job Type:
  • Duration:
    100 weeks
  • Date Posted:
    2/27/2021
  • Job ID:
    265273
  • Pay Rate
    $12.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    563/359-4822

Job Description

Move your Career FORWARD with VOLT!

Weekly Pay * Benefits* Remote Work from Home*

Volt is immediately hiring qualified Customer Service Call Center Representatives for positions in Iowa.

Work from the comfort of your own home helping customers schedule their vaccinations!

As a Customer Service Representative you will:

  • Respond to inquiries from customers on phone and via chat and email functions
  • Perform research to respond to inquiries and interpret policy provisions to determine most effective response
  • Develop strategy to provide first call resolution for customer
  • Perform data entry and keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions take
  • Provide world class customer service in your own call center

Requirements:

  • Must be at least 18 years old 
  • Supply own computer with Windows 8 or higher
  • Min 6 months Customer Service experience - no exceptions
  • Must live in IA, IL, MI, MN, TX or WI
  • Candidates selected must meet all pre-screening eligibility requirements

Experience with the following is a plus: Call Center/Data Entry

***Volt is hiring immediately*** ***APPLY NOW***

Volt is an Equal Opportunity Employer