Customer Service Representative in Davenport, IA at Volt

Date Posted: 4/22/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Davenport, IA
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    4/22/2021
  • Job ID:
    280123
  • Contact Name
    Volt Branch
  • Phone
    563-359-4822

Job Description

Move your Career FORWARD with VOLT!

*Weekly Pay * Benefits * Work from Home

Volt is immediately hiring qualified Customer Service Call Center Representatives.

As a Customer Service Representative you will:

  • Respond to inquiries from customers on phone and via chat and email functions
  • Perform research to respond to inquiries and interpret policy provisions to determine most effective response
  • Develop strategy to provide first call resolution for customer
  • Perform data entry and keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions take
  • Provide world class customer service in your own call center

Requirements:

  • Must be at least 18 years old 
  • Supply own computer with Windows 8 or higher
  • Min 6 months Call Center experience - no exceptions
  • Must live in IA, IL, MI, MN, TX, FL or WI
  • Candidates selected must meet all pre-screening eligibility requirements

Experience with the following is a plus: Call Center/Data Entry

***Volt is hiring immediately*** ***APPLY NOW***

Volt is an Equal Opportunity Employer