Customer Service Representative in Dubuque, IA at Volt

Date Posted: 6/12/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Dubuque, IA
  • Job Type:
  • Duration:
    100 weeks
  • Date Posted:
    6/12/2021
  • Job ID:
    283781
  • Pay Rate
    $17.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    563/359-4822

Job Description

Move your Career FORWARD with VOLT!

Weekly Pay* Earn up to $17/hr* Benefits* Remote Work from Home*

Volt is immediately hiring qualified Customer Service Call Center Representatives for multiple positions!

Work from the comfort of your own home responding to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners

As a Customer Service Representative you will:

  • Respond to inquiries from customers on phone 
  • Perform research to respond to inquiries and interpret policy provisions to determine most effective response
  • Develop strategy to provide first call resolution for customer
  • Perform data entry and keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions take
  • Provide world class customer service in your own call center

Requirements:

  • Must be at least 18 years old 
  • Minimum of 1 year high volume call center experience
  • Must live in MN
  • Candidates selected must meet all pre-screening eligibility requirements

***Volt is hiring immediately*** ***APPLY NOW***

Volt is an Equal Opportunity Employer