Customer Service Representative in Lewisville, TX at Volt

Date Posted: 9/19/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    9/19/2019
  • Job ID:
    197956
  • Pay Rate
    $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    972-518-2500

Job Description

Volt Workforce Solutions has excellent employment opportunities for an "Optical" Customer Service Representative. Two plus years as dispensing Optician required, ABO certified preferred.

Essential Functions of the Job:
• Status jobs
• Take orders over the telephone
• Call Accounts
• Respond to routine to complex inquiries from doctors and clients
• Investigate and resolve routine to complex customer complaints and grievances
• Enter data into database

Competencies:
• Verbal Communication (clear pleasant speaking voice and professional demeanor)
• Listening
• Problem Solving
• Customer Service Orientation
• PC Proficiency
• Math Aptitude
• Written Communication

Company Culture:
• Uses quality service skills to provide exceptional service to internal and external customers
• Willingness to do whatever it takes (within guidelines) to satisfy the customer
• Team player

Equal Opportunity Employer