Customer Service Representative in Livermore, CA at Volt

Date Posted: 2/3/2021

Job Snapshot

Job Description

Volt is immediately hiring a Customer Service Representative for a local leading organization in Livermore

As a Customer Service Representative, you will:

  • Refer unresolved customer grievances to designated departments for further investigation
  • Determine charges for services requested, collect deposits or payments, or arrange for billing
  • Provide customer service by conferring with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Perform data entry and keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

Qualified candidates must meet the following requirements for consideration:

  • High School Diploma or GED
  • 1-2 Years of Experience

Pay for this position is $17.00/hr plus overtime as needed.

Experience with the following is a plus:

  • Call Center
  • Data Entry
  • Customer Service

***Volt is hiring immediately***


Volt is an Equal Opportunity Employer