Data Center Operations Lead in Nashville, TN at Volt

Date Posted: 7/1/2020

Job Snapshot

  • Employee Type:
  • Location:
    Nashville, TN
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt is working with and IT solutions company to find a Data Center Operations Lead at a 24/7 facility in Nashville TN.

After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at ( 800.595.8658). Be sure to note the Job ID number found on this page and reference it when calling about the position.

Job Title: Data Center Operations Lead (Wed-Sat, 7am-3pm and 7am-7pm; plus on-call)

Location: Nashville TN.

Job description :

  • Provide leadership and task direction to on-site group of approximately 4 data center support staff (including: day to day scheduling, on-call list, daily workload, SLAs, etc)
  • Ability to manage multiple data center deployment projects. Strong background in project management and project management software. Interface with customers and Data Center Lead to clarify project status
  • Manage ticket queues and address escalated issues. Experience with Remedy or similar ticketing system. Coordinate with vendors to ensure efficient incident resolution.
  • Experience creating data center procedures, work-flow process, guidelines, policies, and standards.
  • Develop and maintain appropriate system documentation to ensure that documentation is current.
  • Plan and maintain data center infrastructure including mainframe, open systems, storage and network hardware. Mainframe mapping, cabling and troubleshooting
  • Responsible for ensuring Data Center DCIM is up to date by performing audit of assets within the DCIM tool. Experience with Nlyte.
  • Coordinate and Manage reporting efforts related to budget for the various supporting business units.


  • Experience with Nlyte software a plus
  • Ability to install and validate servers, network infrastructure, and supporting hardware in a mission critical datacenter with while ensuring proper Rack/Cable/Switch/Power/Cooling metrics are maintained.
  • Ability to assist with installation, support, troubleshooting, and repair of data center equipment.
  • Experience with telecom equipment installation and troubleshooting. Ability to troubleshoot, coordinate hardware installations and/or repairs. Engage vendors for hardware problems covered under existing support contracts.
  • Communicate with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately.
  • Understanding of cable plant designs and fundamental of various category (CAT) cabling standards and fiber cabling from a patching needs and requirement. Understanding of structured cabling systems.
  • Telco support, extending circuits
  • Troubleshooting cable issues – copper and fiber
  • Shipping and receiving – Asset tracking
  • Knowledge of Intel based / Blade Server Hardware support – HP C700 Blade systems, Cisco UCS hardware, troubleshooting and remediation.
  • Knowledge of Windows/Linux/VMware operating systems
  • Understanding of TCP/IP protocol
  • General vendor escort/access management/coordination and oversight

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: and to see more of our job postings, please visit:

 Volt is an Equal Opportunity Employer.

 Pay Rate is based on experience