Desktop Support in Sunnyvale, CA at Volt

Job Description

Position: Desktop Support

Location: Sunnyvale, CA

RESPONSIBILITIES

• Participate in windows 10 upgrade project (imaging, data transfer and deployment)
• Troubleshoot Windows 7 operating systems, application errors and PC issues
• Manage trouble tickets from initial log to closing. This includes tracking resolution progress and updating customers on ticket status
• Remotely verify software licenses in a Windows 7 environment
• Perform virus remediation and clean up vulnerabilities
• Utilize SCCM to manage software applications and troubleshoot issues

REQUIREMENTS

• H. S. diploma or GED at minimum
• 1+ years of Desktop support experience in a Windows 7 or higher environment
• Experience updating/upgrading Windows 7 and up, Windows 10 would be plus
• Have hardware experience
• Able to identify system vulnerabilities and root out viruses
• A+ certification preferred

Volt offers a candidate referral bonus, please inquire for more details.  (Conditions and restrictions apply)

VOLT Workforce Solutions is an Equal Opportunity Employer