Position: Desktop Support
Location: Sunnyvale, CA
RESPONSIBILITIES
- Participate in windows 10 upgrade project (imaging, data transfer and deployment)
- Troubleshoot Windows 7 operating systems, application errors and PC issues
- Manage trouble tickets from initial log to closing. This includes tracking resolution progress and updating customers on ticket status
- Remotely verify software licenses in a Windows 7 environment
- Perform virus remediation and clean up vulnerabilities
- Utilize SCCM to manage software applications and troubleshoot issues
REQUIREMENTS
- H. S. diploma or GED at minimum
- 1+ years of Desktop support experience in a Windows 7 or higher environment
- Experience updating/upgrading Windows 7 and up, Windows 10 would be plus
- Have hardware experience
- Able to identify system vulnerabilities and root out viruses
- A+ certification preferred
Volt offers a candidate referral bonus, please inquire for more details. (Conditions and restrictions apply)
VOLT Workforce Solutions is an Equal Opportunity Employer