Entry Level Consumer Affair Analyst for College Grad in Irvine, CA at Volt

Date Posted: 10/4/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Irvine, CA
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    10/4/2021
  • Job ID:
    297777
  • Contact Name
    Volt Branch

Job Description

Great Opportunity for College Graduates with no experience to get their foot in the door of a global organization and grow within an organization!

Volt is immediately hiring an entry level Consumer Affair Analyst for a large automotive manufacturer in Fountain Valley.

  • Great Company Culture
  • Great starter role with strong potential for growth
  • Ability to learn and advance skills in a professional corporate environment
  • State of the Art Cafeteria
  • Gym onsite
  • Training provided from the ground up – no experience needed

As an Entry Level Consumer Affairs Analyst you will be responsible for:

  • taking incoming calls that dealers are unable to resolve; analyze, coordinate and respond to all escalated customer cases the department's established guidelines and protocol maintaining a high level of customer service
  • administration and documentation of all customer cases in a Siebel system including processing of goodwill requests, repurchase requests and replacement vehicle requests all the while achieving established department objectives
  • provide support and work in conjunction with management towards assisting any customer situations or cases while adhering to company and department policies and objectives. 

Requirements:

  • Excellent communication and customer service skills
  • Proficiency in MS Office
  • Anyone with experience in retail, restaurant, hospitality, office is preferred but NO experience is required

Hours are M-F from 8am – 5pm. Position will start out working hybrid. 1 - 2 days onsite, and the rest remote until they return back to work full time.  Positions are long term temp, expected to last 1 year but offer a foot in the door of a top organization that does hire on our top talent so stability and growth potential are available. 

Pay for the position is $20/hr.

*** Volt is hiring immediately ***

*** APPLY NOW ***

Volt is an Equal Opportunity Employer.