Field Service Engineer- Cincinnati in Cincinnati, OH at Volt

Date Posted: 10/1/2021

Job Snapshot

  • Employee Type:
  • Duration:
    0 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Field Service Engineer

Direct Hire

Pay $40+ hourly rate

Great medical / dental benefits as well as 401K with match

Cincinnati, OH

VOLT is working with a world leading manufacturer of machinery and systems for the production and processing of plastics and rubber.  In this position, you will provide technical/troubleshooting support to customers over the phone and at their facilities to repair install, repair and replace manufacturing equipment.

Plastics Technology, Injection Molding equipment, Machine Tooling Equipment

Essential Functions

  • Assures product performance to customer requirements.
  • Renders technical advice or service on product application.
  • May conduct training and service programs in the operation and maintenance of product.
  • Services accounts with major importance, independently handling problems requiring considerable technical ability and ingenuity.
  • Must be able to efficiently and effectively troubleshoot and rectify all problem areas on injection molding/rubber production equipment and related systems.
  • Must be proficient in control systems.
  • Ability to manage special projects and follow-up with procedures and proper documentation.
  • Must be able to lead and train less experienced service personnel when assigned to similar projects.
  • Must be able to maintain good customer relations and communications.

Working Hours: Monday through Friday, 8am to 5pm with paid overtime as necessary to complete required tasks

Travel: Travel is significant during the business day around 80%.  Some out-of-the area and overnight travel is possible.  You will be issued a company truck for the frequent travel to and from customers’ sites (home most nights). 

Work Environment: This job will take you to customer’s sites, although some technical support may be provided from the home office.  While performing the duties of this job, you will be around moving mechanical parts and forklifts. The noise level in the work environment can be loud.

Physical Demands: Must frequently lift and/or move items over 50 pounds.  This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.  Ability to work in a constant state of alertness required.

Preferred Education and Experience

  • Associates Degree in Technical field and 3-5 years of related experienced in the electrical field, preferably as a Field Service Engineer or Technician, or combination of education and experience.
  • Thorough understanding of machinery processes to include robotic equipment, operations and installations.
  • Strong Mechanical / Electrical aptitude
  • Solid technical troubleshooting and problem-solving skills
  • Experience with injection molding processes and equipment (plastics and foam)
  • Nice to have: CNC machining centers service and repair and NC (numerical control) control experience (Mazak and others)

Job Specific Competencies

  •  Excellent Communication
  •  Technical Knowledge
  •  Results Oriented
  •  Documenting Actions & Results
  •  Initiative/Urgency
  •  Innovative Thinking
  •  Problem Solving
  •  Time Management
  •  Interpersonal Skills/Teamwork
  •  Customer Service
  •  Flexibility/Adaptability

VOLT is an equal opportunity employer.