Help Desk Support Spec I in Oak Ridge, TN at Volt

Date Posted: 9/19/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Oak Ridge, TN
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    9/19/2019
  • Job ID:
    196190
  • Contact Name
    Volt Branch
  • Phone
    916/923-0454

Job Description

Volt has an opening for a Helpdesk Support Specialist to provide front line support for computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tools with one of our major Client’s in Oak Ridge, TN.

Qualifications:

  • High school education or equivalent
  • 2+ years of technical experience. Associates Degree and 1 year of related experience preferred.
  • Comprehensive knowledge in the use of personal computers.
  • Proven ability in the use of all pertinent software applications.
  • Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports.
  • Must demonstrate customer service, leadership and team skills.
  • Experience in desktop and networking support, IT concepts and help desk software.
  • Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software.
  • Must be able to think logically and act decisively in critical situations.
  • Ability to distinguish between different types of issue and select the correct source for solution.

Desired:

  • Active Directory
  • Anti-virus
  • VPN
  • Avaya
  • Novell
  • web support and development.

AN ACTIVE US GOVERNMENT SECURITY CLEARANCE IS REQUIRED

Please note the following:

  • This is a W2 position.
  • Direct inquiries only.
  • No 3rd party submittals please.
  • This position is not available for Corp-to-Corp.
  • This position is not available for Associate Vendors

This is a contingent/temporary position offered through Volt Workforce Solutions. Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a staff committed to helping you take the next step on your career path.

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer