Help Desk Technician in Jeffersonville, IN at Volt

Date Posted: 10/13/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    40 weeks
  • Date Posted:
    10/13/2021
  • Job ID:
    277151
  • Contact Name
    Volt Branch
  • Phone
    812-202-6542

Job Description

Volt has a Helpdesk Tech position available for you today!

Two positions available:11am-8pm, M-F and 8am-5pm, M-F

Both are $14/hr.

Volt is currently seeking an experienced Helpdesk Tech for a global electronics manufacturing company in  Jeffersonville, IN for a long-term temporary to hire opportunity.  The Helpdesk Tech will be providing phone/ chat/email based support on products such as Motherboards, Video Cards, Servers, Display Products, and Optical Disk Drives, and Wireless/Networking.  Our objective is to answer all incoming end users for technical support.  If you meet the qualifications listed below – Apply Now!

Responsibilities for Helpdesk Tech  include but are not limited to the following:

Essential Duties and Responsibilities:

  • Answer the Help Desk phones in a courteous and friendly manner.
  • Enter the calls in the Help Desk database, including system configuration.
  • Make sure that the customer has a case number.
  • Make sure that the calls are picked up as quickly as possible.
  • Provide technical support for hardware.
  • Provide excellent customer service to our customers.
  • Interact with people on all levels.
  • Provide management with information regarding support activities
  • Escalate problems and requests as necessary to ensure resolution
  • Maintain an excellent level of proficiency in software and applications.
  • Attend mandatory training sessions.
  • Must be able to Multi Task.
  • Be a Team Player.
  • Have a positive attitude.
  • Have a great work ethic.

Volt provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:
 

  • Medical Coverage - Access to an affordable and comprehensive group medical coverage plan
  • 401(k) - Volt offers all temporary employees the ability to participate in a 401(k) savings program
  • Pay Options/Direct Deposit - Make it as easy as possible for you to get paid

Visit our website at Volt.com to be considered for this position or any other related opportunities with Volt.

Volt is an Equal Opportunity Employer