IT Manager – Enterprise Operations in Ephrata, WA at Volt

Date Posted: 6/24/2019

Job Snapshot

  • Employee Type:
    Direct Hire
  • Location:
    Ephrata, WA
  • Job Type:
  • Duration:
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

VOLT’s client is looking for an IT Manager- Enterprise Operations  

This is a Direct hire position in Ephrata, WA and offered through Volt Workforce Solutions.  We are among the largest IT staffing companies in the US for contract/temporary and direct hire placements and support many of the top rated IT companies in the Pacific Northwest.

Job Description/requirements:

This position provides leadership and supervision of the Telecom Engineering and Platform Operations functions and teams in the support, operation and life-cycle management of the network/telecommunications, server and storage infrastructure and services.

Responsible for the overall design, architecture, operation, monitoring and management of data networks, communications systems and communication services, servers, storage arrays and the delivery of centralized computing capability. Partners with craft personnel for the successful implementation and maintenance of the systems and services, ensuring they have complete and accurate work packages to implement engineering designs and perform maintenance and repairs.

Essential Functions: --

Ensures the core computing, storage and network infrastructure is managed to meet capacity, availability, resiliency and recovery targets commensurate with the risk to business operations, compliance and information protection.

Researches the compute platform, storage and telecommunications needs, recommends solution options, and leads the architecture, design and implementation of complex technology infrastructure and sub-systems; provides leadership, guidance, and engineering support for the compute and storage platforms, the Wholesale fiber network and the Utility Telecommunications network stakeholders and teams.

Build, supervise and direct a high-performing team of professional staff, ensuring they are properly trained, scheduled and accountable to perform their designated responsibilities. Mentor and coach staff, fostering goal-oriented thinking; provide leadership and direct feedback to employees regarding performance, career goals, risk management, project goals, tasks and stakeholder interactions.

Works with Cyber Security, Compliance and other technology functions to ensure communications infrastructure and operations are designed and operated in compliance with applicable regulation, law, best practices. Must have a strong understanding of NERC CIP requirements and be accountable for ensuring team members perform related duties within required timeframes.

Educational Requirements

Bachelor’s degree in Information Technology, Electrical Engineering, Telecommunications, or Computer Science. Certifications required including, but not limited to, CCNA Routing and Switching, CompTIA Network+. Five (5) years of fiber optics and telecommunications engineering required. Two (2) years’ supervisory experience.

Knowledge and Skills

  • agile methodologies;
  • project management and ITIL framework;
  • business practices and terminology;
  • server hardware and operating systems, virtualization platforms, and storage; deployment automation, orchestration, DevOPs and similar concepts in operations management;
  • network routing and switching understanding; data protection and disaster recovery methodologies;
  • Software Defined Networks (SDN), all layers of the OSI reference model and the protocols therein (e.g., LLDP, 802.*, CDP, Ethernet, MPLS, etc.);
  • Fiber Optic network components, protocols and technologies (e.g., DWDM, FTTH, FTTC, and FTTN, fiber types and grades, SONET, OTN, etc.);
  • enterprise deployment, monitoring and management of Cisco devices and related Cisco management tools (e.g. ISE), working knowledge of SCADA, IP Networks, radio systems and fiber optics; telecom infrastructure construction practices;

Please note the following:

  • This is a W2 position.
  • Direct inquiries only.
  • No 3rd party submittals please.
  • This position is not available for Corp-to-Corp.
  • This position is not available for Associate Vendors.

How to Apply: Click on the Apply button to apply for this job.

Our Recruiter will initiate a phone call to you and give you immediate consideration should your resume meet the job requirements.  Please rest assured that if your resume matches what is reflected in this job posting, you should receive a phone call from a Volt Recruiter to discuss this position with you. Volt has a talented and optimistic staffing team focused on the quality of your career.

To learn more about Volt, please visit: and to see more of our job postings, please visit:

Volt is an Equal Opportunity Employer.


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