Medicare Advantage CSR 08/19/2019 in Meridian, ID at Volt

Date Posted: 8/16/2019

Job Snapshot

Job Description

Job: Medicare Advantage – Customer Service Representative

Our client has a need for a Medicare Advantage – Customer Service Representative for their HQ in Meridian, Idaho. This is a potential temp to hire position and is offered through Volt Workforce Solutions.

Job Summary:

This Medicare Advantage – Customer Service Representative position is responsible for handling incoming respondent calls looking for more information regarding Medicare Advantage policies. Will order informational kits to be sent to respondent and assign broker in the respondent's area to assist with future questions. 

Essential Duties and Responsibilities:

  • Works as a part of a team to deliver the department goals and objectives.
  • Maintains regular contact and builds solid working relationships to ensure the highest level of customer service.
  • Interpersonal, verbal and written communication (including business writing)
  • Ability and proficiency in Internet and Intranet navigation
  • Excellent problem-solving abilities
  • Comfortable giving presentations, in person, to a group of people

 Requirements:

  • High School Diploma or equivalent.
  • Medical terminology preferred
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Outlook
  • Basic Math

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees. Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!

!!! Apply today at https://jobs.volt.com !!!

Interviews will begin on the week of July 22nd, 2019!!!

Volt is an Equal Opportunity Employer.