Multimedia Producer in Ridley Park, PA at Volt

Date Posted: 12/23/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    0 weeks
  • Date Posted:
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  • Contact Name
    Volt Branch
  • Phone

Job Description

Major technology company is seeking a Multimedia Producer to design, create and execute complex webcasts. The Multimedia Producer works directly with the customer from point of receipt of the request to its completion including any post event discussions and follow-up. The Multimedia Producer uses enhanced customer service skills to resolve challenging situations, communicates in a clear and professional speaking voice and applies knowledge learned to ensure a professional and successful event.

  • Design and create all elements, such as webcast consoles, customized branding, participant registration pages, registration confirmation emails, etc.
  • Partner with internal and external customers to ensure all customer needs are understood and fulfilled on time, conduct information gathering and follow-up meetings with customers before and after execution, establish expectations with customer on timelines, requirements, and provide any post-event deliverables to the customer
  • Serve as point of contact and subject matter expert to customers and Sales on complex webcasts
  • Manage delivery on day of event to ensure a positive customer experience
  • Strong knowledge and understanding of HTML5/WebRTC protocols, Flash media, peer-peer eCDNs (Kollective or Hive), Wirecast, unicast/multicast mechanisms and AV video production
  • Proficient at using software applications including Microsoft Office products, knowledge of HTML and Photoshop-type applications
  • Knowledge of Polycom and Cisco video bridges is a plus
  • Experience in web design including design, use of multi-media, and editing

Volt is an Equal Opportunity Employer