Overnight Customer Service in Fargo, ND at Volt

Date Posted: 7/16/2021

Job Snapshot

  • Employee Type:
  • Location:
    Fargo, ND
  • Job Type:
  • Duration:
    100 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt is immediately hiring an Overnight Customer Service Representative for a local leading organization in Fargo.

Hours: 10:30PM to 7:15AM

Pay for this position is $15.00/hr 

Customer Service Representatives main job duties entail:

  • Refer unresolved customer grievances to designated departments for further investigation
  • Determine charges for services requested, collect deposits or payments, or arrange for billing
  • Provide customer service by conferring with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Perform data entry and keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills 

Customer Service Representative
 candidates must meet the following requirements for consideration:

  • High School Diploma or GED required
  • 6 months of Experience required
  • Candidates selected must meet all pre-screening eligibility requirements 

Experience with the following is a plus: 

  • Call Center 
  • Data Entry 
  • Customer Service  

Volt is an equal opportunity employer