Product Support Engineer in Peoria, IL at Volt

Date Posted: 6/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Peoria, IL
  • Duration:
    100 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions has an immediate opening for a Product Support Engineer onsite with Caterpillar located in Peoria, IL.  

This is a long term role that we are looking to fill asap.  Please see below for qualities of the candidate we are seeking:

• Provides solutions pertaining to engine performance, electronics, and transmission issues through Caterpillar’s ‘Dealer Solutions Network.’

• Daily responsibilities included resolving product issues including after-treatment hardware / software, engine electronics (sensors, circuits, advanced diagnostics, software, product design, performance), marine displays, and EMCP / PLCs.

• Developed detailed reports through analyzing part failures, past reports / data mining, testing software and hardware such as sensors and circuits to emulate field conditions, using and collaborating with in house engineering resources as well as dealerships in Caterpillar’s network for field testing.

•Presented newly created projects (CPI) from knowledge gathered during analysis and provided possible solutions to representative product groups.

•Hosting technical meetings with engineering and supporting field issues with CAT representatives, dealers, and customers until resolved.

•Experience with complex circuits, data link protocols (CDL, CAN, RS485, TCP/IP), sensor design, schematics, ECM and EMCP controller programming, software flashing, and advanced electronics troubleshooting.   

Volt is an EOE.