Program Manager in Humble at Volt

Date Posted: 1/11/2021

Job Snapshot

  • Location:
    Humble
  • Date Posted:
    1/11/2021
  • Job ID:
    933

Job Description

Every day at Volt, we see firsthand how one employee can make a difference for a business. Our success is built on our ability to identify and deliver quality talent. From start-ups to global accounts, clients rely on us for high-touch, consultative service and consistent delivery of qualified candidates. We know you have a choice of where you work, so we do everything we can to make Volt a first choice for talented professionals. We offer a diverse workplace that encourages collaboration, long-term career paths, and the chance to work with an array of great companies and inspired people.

Start 2021 off on the right foot with an awesome NEW opportunity! Volt is looking to hire an Onsite Program Manager to join our team in Humble, TX!

The Onsite Program Manager is responsible for the overall management and success of one or more specialized programs and named accounts to ensure achievement of all contractual obligations and performance in meeting and exceeding goals and objectives.

Essential Responsibilities Operational Efforts

  • Act as the main point of liaison between the client, Volt delivery teams and Volt management on all program related issues
  • Develop strategic plans and implementation of program enhancements in conjunction with the Implementation Team
  • Meet with client managers on a regular basis to monitor quality, assess upcoming needs, current service levels, new or changing issues in the department, staffing opportunities or other matters
  • Identify opportunities for expansion within account(s) and bring in Volt business development partners when appropriate
  • Attend staff/supplier/client meetings and/or conference calls as and when requested
  • Work with Volt's corporate departments to resolve invoice queries or issues as quickly and efficiently as possible upon final explanation
  • Meet with hiring managers to qualify requisitions, market candidates, schedule interviews, obtain feedback and fill orders
  • Maintain relationships with both hiring managers and higher level key stakeholders Leadership Efforts
  • Manage the day to day activities of the operational team to ensure the delivery of a successful program
  • Monitor the overall performance of the program and develop continuous improvement recommendations and plans with functional/hiring managers Provide clear leadership and motivation to the team, ensuring they are aware of the company vision, the business goals and their individual objectives
  • Handle all HR functions such as compensation, fair employment practices, performance reviews, disciplinary actions and hiring and terminations of Volt in-house employees as necessary

Typical qualifications would be equivalent to:

  • 2-3 years' management or supervision experience required
  • 3 years' experience in a customer service environment
  • Associate's Degree or Bachelor's Degree preferred; an equivalent combination of education and experience may be considered

Inquiries via LinkedIn also welcome at www.linkedin.com/in/kristinaruta/

Volt is an Equal Opportunity Employer.