SG - Support Engineer (TS/SCI) in Herndon, VA at Volt

Date Posted: 8/4/2020

Job Snapshot

Job Description

Volt is currently seeking a Support Engineer for our client in Herndon, Virginia

Job Description

  • Provide Tier 1 support for basic customer issues
  • Gather the customer’s information and to determine the customer’s issue by analyzing the symptoms and figuring out the underlying problem
  • Provide operational support to resolve incidents occurring with deployed applications.
  • Perform revisions to deployed applications to fix known bugs, or to restore/enable capabilities expected to be delivered with the latest version of the applications
  • Incorporate enhancements to application functionality into scheduled maintenance releases
  • Conduct root cause analysis of problems associated with custom code applications

Location: Herndon Virginia

***An Active US Government Security Clearance is required***

Volt is an Equal Opportunity Employer.