Shipping and Receiving Clerk in Fresno, CA at Volt

Date Posted: 6/29/2020

Job Snapshot

  • Employee Type:
  • Location:
    Fresno, CA
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt has an exciting opportunity for a Shipping and Receiving Clerk candidate with experience 

This position is responsible for accurately processing incoming and outgoing orders within designated systems and providing high quality customer service to daily activities related to a fast paced, food grade warehouse location.

Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame.
Enter and complete all inbound and outbound orders and extra billing by end of work shift.
Review open receipts and orders daily and communicate any issues to your manager.
Assign trailers to designated dock doors to ensure efficient warehouse flow.
Follow our Standard Operating Procedures (SOP) and specific customer work instructions.

Follow established Dock Safety Policy
Follow safety and security policies and SOPs
Follow established Visitor Policy.
Follow Inbound Trailer Security and Outbound Trailer Security SOP.

Ensure that all system entries are accurately entered.
Follow our Standard Operating Procedures (SOP) and specific customer work instructions.
All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers.
Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart.
Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.)
Knowledge of multiple accounts and/or job functions within given operation.

Customer Service
Interface directly with the customer and maintain a professional and courteous relationship with all customers.
Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response.
Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors).

If interested, please call the Volt office and ask for Adrienne 5594351255