Software Application Engr IV in Anaheim, CA at Volt

Date Posted: 7/1/2020

Job Snapshot

Job Description

VOLT is looking for Business Objects Webi reports developer (Software Application Engineer) in Anaheim, CA

Job Title: Business Objects Webi reports developer (Software Application Engineer)
Location: Anaheim, CA (Onsite position)
Expected Duration: 6 Months
1st shift
40 hours per week

Position Details
Support the City of Anaheim’s Enterprise Resource Planning (ERP) Application primarily for Business Objects Webi reports development, gathering of reporting business requirements and specifications, reports testing and documentation. 
Will also support the various activities surrounding the reports migration from Deski to Webi by optimizing back-end reports queries, updating reports universes and improving reports presentation such as incorporating drill-down features to migrated Webi reports.

Job Responsibilities
Development of Business Objects Webi reports using reports universe and/or direct SQL queries from an Oracle database.
Gathering of business requirements to document specifications for reports development
Interact with ERP application reports users to conduct reports testing, reports migration and production maintenance
Development and implementation of processes for reports migration, testing and support maintenance
Provide production support for the ERP application by assisting or interacting with reports users in troubleshooting issues, work on change implementation and support maintenance
Follow through on all Business Objects reports issues and users inquiries to ensure they are resolved in a timely manner
Prioritize and assign target completion dates for Business Objects reports fixes and change orders in concurrence with application users and team members
Follow existing business processes and operational guidelines when supporting the Business Objects reports users and maintenance activities such as escalation of issues, reports environment downtime, change order implementation, perform root cause analysis, apply patch, etc.
Assist in maintaining the ERP Business Objects technical environment to be able to provide reports migration support to users of the ERP (CGI InfoAdvantage) Deski and Webi reports
Migration of Deski reports, universes, users along with security settings from development or testing environment to production environment following Change Management processes
Work with Business Objects components - Designer, BI Launchpad, CMC, CCM, Web Rich Client, Web Services, IDT, Dashboards, etc.
Create new data structures and universes, Web Intelligence (Webi) ad-hoc and canned reports, dashboards with multiple hyperlinks to various reports
Design and develop universes supporting multiple levels of hierarchies for drill down and drill across reports
Create and maintain Business Objects security groups, folders and categories to ensure only authorized personnel can access universes
Administer security authentication of users and groups. Add, maintain & delete user accounts. Create access levels based on project business needs
Design and implement security by creating user groups, granting access to Business Objects based applications to users and adding security restrictions (application level, folder level, and object level) based on user profile and user groups
Start /Stop, Enable/Disable, Clone, Add, remove Business Objects Services based on requirements
Perform installation, migration, configuration, maintenance, technical support and troubleshooting of Business Objects components issues on development, test and production environments
Monitor system performance and availability to identify and resolve performance issues and tuning of the Business Objects system for optimum efficiency
Work on report design, coding, testing, debugging, and documentation
Work with Business Objects vendor, IT Teams and business users to resolve support issues and address technical questions
Provide training and support to Business Objects reports users throughout city departments
Provide support to Power Users who may develop reports for their assigned areas.

Required Skills
Educational background preferably in the fields of Computer Science or Computer Engineering
Must have at least 5 years working experience in Business Objects reports development for Deski and Webi reports
Must have hands-on programming experience using SQL, PL/SQL or comparable data manipulation language (DML).
Must have working experience with relational databases such as Oracle and/or MS SQL Server
Must have experience supporting business intelligence report developers and designers using Business Objects client tools and data services
Must have proven experience in using the BO Universe Design Tool (UDT) and/or the Information Design Tool (IDT)
Must have good understanding of Business Objects universe concepts such as contexts, aliases, aggregate awareness, navigation paths, filters, business layer views, performance tuning strategies and techniques to resolve traps, universe linking, and integration of data
Must have reports development background using WEBI and WEBI Rich client
Proficiency in developing, troubleshooting complex SQL Queries and stored procedures and optimize if required
Strong communication and collaboration skills to effectively communicate with leadership and key stakeholders
Must have excellent verbal communications, interpersonal skills, technical writing and documentation skills
Must have the ability to work in a team environment with good problem solving, organization and planning skills
Must have the ability to multi-task and provide support for production related Business Objects reports and/or technical environment issues
Must have the ability to train application reports users and develop technical documentation and/or user guides

VOLT is an Equal Opportunity Employer