Supplier Relationship Manager - Staffing in Athens, GA at Volt

Date Posted: 9/15/2021

Job Snapshot

Job Description

Every day at Volt, we see firsthand how one employee can make a difference for a business. Our success is built on our ability to identify and deliver quality talent. From start-ups to global accounts, clients rely on us for high-touch, consultative service and consistent delivery of qualified candidates. We know you have a choice of where you work, so we do everything we can to make Volt a first choice for talented professionals. We offer a diverse workplace that encourages collaboration, long-term career paths, and the chance to work with an array of great companies and inspired people.

The Supplier Relationship Manager is responsible for identifying and developing relationships with Hiring Manager, HR Managers and Suppliers to their fullest potential in order to fill job requisitions across suppliers. The overall goal is to decrease direct sourcing, increase utilization of the program and continually improve customer satisfaction from a motivated supply base
Essential Responsibilities
Operational Efforts

  • Follow up regularly with clients to maintain relationships, build knowledge of needs, and develop new business opportunities
  • Acts as main point of contact for Hiring Managers and Suppliers at assigned locations
  • Develops a completed profile on each user to indicate the professional understanding on how this client works
  • Expands existing business through a combination of telephone and in-person calls to all users and those users with greater potential for increased business
  • Educates all assigned managers on the MSP process and relays benefits
  • Work with our program team and Suppliers to drive candidate sourcing engagement and retention
  • Coordinates local job fairs with suppliers to build candidate pipelines during ramps
  • Works with local, regional and national Suppliers to understand any obstacles in servicing the Client
  • Identifies new suppliers and coordinates with Volt Supplier Contracts group to facilitate the onboarding process
  • Monitors Supplier performance and makes recommendations for supplier additions or removals
  • Conducts Supplier Site tours
  • Facilitates new hiring starts and site related onboarding at assigned locations
  • Effectively communicate with Suppliers in the expedition of orders for contracted employees.
  • Acts as liaison between Hiring Manager and Suppliers for any temp related issues at assigned locations
  • Works with Hiring Managers and Suppliers to resolve billing issues (fallout report and other billing issues)
  • Responsible for conducting weekly orientation for all new temporary employees as needed
  • Ensures adherence to required Client safety training, liaison and ambassador to provide safety leadership to include the creation or distribution of safety messaging
  • Work with Volt teams to build strong client relations and develop true partnership with the client
  • Complete timely data entry of required data into Volt's automated systems; maintain consistency and integrity of data
  • Ability to travel as required to support other Client Locations

Qualifications & Required Skills
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

  • 1-2 years' experience in customer account management
  • 1-2 years' sales experience, recruiting, marketing or other customer relation positions
  • Bachelor's Degree in comparable field preferred; an equivalent combination of education and experience may be considered

Volt is an Equal Opportunity Employer


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