Technical Customer Service Representative in Tucson, AZ at Volt

Job Description

ALL YOU NIGHT OWLS: WE ARE HIRING FOR 3RD SHIFT  

FOUR DAYS PER WEEK, TEN HOUR SHIFTS  

Earn $16/hr as a Customer Service Representative

24x7x365 high-availability call center environment

Volt in partnership with Verifone is currently placing qualified Technical Customer Service Representatives in East Tucson. If you are motivated, friendly, tech savvy and want to work on a winning team in a call center environment, apply today!  We are hiring immediately!

 
Responsibilities:

• Assists customers with installation, operational, maintenance and or training related inquiries for products and applications
• Follows documentation and training materials to diagnose, resolve and escalate customers’ calls
• Diagnoses mechanical, hardware, software, and systems failures using established procedures
• Develop and maintain positive customer relations while coordinating with various functions within the company to ensure customer requests are handled appropriately and in a timely manner
• Deliver world-class customer service in call center environment

Required Knowledge and Experience:

• Strong telephone and communications skills
• Practical computer skills including use of MS Windows and MS Office
• Accurately type 25 words per minute
• Previous Technical Support experience a PLUS
• Associate degree from an accredited college or university preferred or one-year of related experience with general high school education acceptable

Volt Workforce Solutions is an Equal Opportunity Employer.