Account Manager in Burbank, CA at Volt

Job Description

Volt Workforce Solutions has an excellent career opportunity for an Account Manager in the territory of Camarillo and surrounding cities. Our client has Customers worldwide who turn to them to design, build, install, upgrade and maintain smart innovative mobility systems. They are truly a “World Leader” don’t miss out on this exceptional opportunity “Apply Now”. Contact sweslander@volt.com for immediate consideration.

Responsibilities:

Exceeds Sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction

Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups

Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements

Prepares repair job proposals by estimating labor and other job costs using estimating software program for items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals

Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals

Receives and responds to written and oral questions related to quoted repairs and service contracts Includes performing follow-up with customers on all service and repair proposals

Monitors the status of current service contracts by visiting job sites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues

Contacts service customers regarding contract renewal prior to contract expiration; advises of price increases if appropriate

Keeps timely, well organized records of sales activities including but not limited to proposals, bookings, losses and cancellations. Uses company-provided sales management software

Utilizes the Customer Relations Management (CRM) tool to update and manage sales pipeline

Assists in A/R collection efforts to ensure prompt payment from customers

Conducts customer follow-up on all proposals

Visits project sites when necessary and works with operations department to ensure customer’s needs and deadlines are being met

Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods

Requirements:

Sales Experience 4 to 5 years

Exceptional People Skills

Goal Driven

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