Account Support Representative 2 (10649) in Irvine, CA at Volt

Date Posted: 11/8/2020

Job Snapshot

  • Employee Type:
  • Location:
    Irvine, CA
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone
    619- 471-1487

Job Description

The team is rapidly growing its Irvine (UCI Research Park) location.  We are seeking several talented individuals to join the Pharmacy Solutions Workers Compensation Customer Service team.  Pharmacy Account Support Representatives assist pharmacies, patients and insurance companies with prescription drug processing and claims management.

What you will be doing:

  • Calling out and receiving inbound telephone calls to solve a variety of inquiries and service requests
  • Entering and maintaining accurate records in our information system with attention to detail
  • Analyzing and solving customer concerns using established policies and procedures


  • Be friendly, professional and upbeat with strong customer service skills
  • Have basic computer, keyboard and Microsoft office skills
  • Use clear English verbal communication at all times
  • Possess strong grammar, sentence structure and written communication
  • Ability to quickly and accurately organize and manage multiple priorities
  • Enjoy a team environment with other friendly people!

Education: Minimum High School Diploma or GED.  Some experience in the health care field and/or a Pharmacy Technician License is a plus; understanding of medical terminology is desired.

Apply today to start your path toward working in an open, collaborative, and engaging professional office environment. 

Volt is an Equal Opportunity Employer