Accounts Receivable Clerk in Macon, GA at Volt

Date Posted: 7/15/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Macon, GA
  • Duration:
    12 weeks
  • Date Posted:
    7/15/2019
  • Job ID:
    178289
  • Pay Rate
    $12.16 - $16.11/Hour
  • Contact Name
    Volt Branch

Job Description

Volt is looking for a Accounts Payable clerk in Macon GA.

Qualifications:

  • This position is responsible for managing team email boxes to support internal and external customers of the Accounts Receivable Center.
  • Provides a high level of customer service which includes payment and adjustment processing; problem resolution; documentation requests and department mail distribution.
  • Team members must comply with all company policies/procedures and SOX compliancy audit requirements.
  • This position reports directly to the AR Pipeline Supervisor.
  • Requires a high school diploma or equivalent experience in a business-to-business environment. • Requires 1+ year of customer service experience.
  • Requires knowledge in collections, including tools & techniques.
  • Requires computer skills - competency in Microsoft Office Suite and working knowledge of spreadsheets.
  • Possesses proven analytical skills, sense of urgency, is self-motivated and a team player.
  • Possesses excellent communication skills; responds in writing or verbally to common inquiries or issues from internal/external customers and management.
  • Possesses superior customer service skills and is detail-oriented.
  • Possesses ability to effectively present information to both internal and external customers.
  • Possesses ability to add, subtract, multiply, divide, and calculate percentages.
  • Possesses ability to read and write in the English language and comprehend what is read.

Responsibilities:

  • Manages five email boxes with a high volume of requests for payments, adjustments, document regeneration and communication from internal/external customers.
  • Applies time sensitive transactions within multiple operating systems while ensuring accuracy and compliance to processes and procedures.
  • Handles internal/external inquiries promptly by researching and resolving overpayments, refunds and discrepancy transactions.
  • Works with other departments to establish and maintain criteria needed to enable proper payment application; support customer requests and distributes the department mail.
  • Troubleshoots with AR team members to identify and resolve issues or promptly escalate to the next level.
  • Attends, participates and leads conference calls with internal/external customers to ensure transaction handling meets audit compliancy.
  • Supports AR monthly closings by processing a high volume of time sensitive transactions.
  • Documents and updates processes/procedures to support internal training and transaction compliance. • Assigned an AR account portfolio based on business need. • Performs other duties as assigned.

Volt is an equal opportunity employer

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