Accounts Receivable Specialist in Richardson, TX at Volt

Date Posted: 10/24/2020

Job Snapshot

  • Employee Type:
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Job Description

  • Provide outstanding Billing execution to our external customers
  • Respond to ticket requests while proactively keeping all stakeholders updated on the status of the issue
  • Research and resolve billing issues
  • Timely review and set up of contracts in the Billing system
  • Process customer chargeback disputes by gathering evidence to be submitted to financial institution
  • Work cross-functionally with Accounting and Sales towards timely and correct billing standards
  • Engage in sometimes difficult conversations while maintaining an always-professional and customer-first attitude
  • Develop and maintain process/training documentation for improving billing procedures
  • Participate in monthly and quarterly Accounting Close activities as needed
  • Assist with general operational projects and issues as needed

Who You Are

  • 3+ years’ experience in Billing within a fast-paced, dynamic environment
  • Excellent time management
  • Good knowledge of MS Office suite
  • Extreme attention to detail
  • A passion for world class customer care is a must
  • Excellent written/verbal communication and client relationship skills
  • Ambitious, self-motivated, goal-oriented and driven towards success