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Admin/Customer Service Rep in Edison, NJ at Volt

Date Posted: 4/17/2019

Job Snapshot

  • Employee Type:
  • Location:
    Edison, NJ
  • Duration:
    32 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $13.0 - $15.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions is hiring for a Customer Support Representative for our client in Edison New Jersey. Schedule is Monday through Friday 8am-5pm. Pay rate is $15.00/hour.15/hr.

Job Responsibilities:

  • Invoice clients on regular basis
  • Ability to troubleshoot and research invoice discrepancies
  • Archive invoices and support documents
  • Distribute client invoices on related issues
  • Data Entry / Filing / Customer Service (speak to clients on the phone)
  • Troubleshoot various types of problems - Handling irregularities and prevent re-occurrence
  • Provide excellent customer service
  • Respond to all inquiries in a timely manner
  • Generate  export documentation, i.e.: airway bills, bill of lading,  invoices, packing lists
  • Receive required requisitions from customers
  • Request and review required documentation from vendors
  • Coordinate with other departments for shipping/packing
  • Contact customers with exceptions to advise shipment status or to obtain shipment information in a professional manner
  • Ensure that files contain all necessary document copies in proper sequence
  • Other duties as assigned by management

Job Requirements

  • Minimum High School Diploma or GED
  • At least 1+ year experience in Customer Service or
  • Pro-active, detail oriented, and able to multi-task
  • Must possess a sense of urgency and dedication to meet all deadlines
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment
  • Ability to work in a very fast-paced deadline driven environment.
  • Strong written and verbal communication skills

Work hours & Environment
Normal working hours for this position are Monday – Friday from 8:00 AM to 5:00 PM, however, overtime is often required.

Please send your resume for immediate consideration and our Senior Recruiter , Jennifer Cremonesi, will contact you for an initial pre-screen. 

Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a friendly staff committed to helping you take the next step on your career path.  

Volt is an Equal Opportunity Employer.