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Air Export Agent in Atlanta, GA at Volt

Date Posted: 11/30/2018

Job Snapshot

  • Employee Type:
  • Location:
    Atlanta, GA
  • Job Type:
  • Duration:
    100 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone
    770 393 4954

Job Description

Volt workforce Solutions is currently seeking talented Air Export Agents for a client in Atlanta, Ga!  The Air Export Agent facilitates the shipment of cargo via air transport. The Air Export Agent is responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions.  This includes processes from booking through confirmation of shipping.

This position involves Weekend operation from Tue to Sat as rotation schedule.Rotating Saturday shift.

Duration: Contract to hire 


  • Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures.
  • Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes.
  • Monitor and manage shipments until completion. Keep customers appraised to the export details of transactions in accordance with local office export operation procedures.
  • Ensure accuracy and completeness of export documentation – review and verify documentation and obtain any missing documentation from the customer.
  • Build relationships with all customers, other offices, overseas agents and service providers
  • Review standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG.
  • May be responsible for special shipments involving perishables (live animals, cherries, etc.) and/or be in charge of special accounts.
  • Report anomalies in operations and new customer requirements to management for decisions on additional service requirements

In some locations, Export Agents may be required to load and unload trucks, use forklift, package and palletize cargo and complete other assigned warehouse and inventory tasks.


  • High School Diploma or GED plus up to three to five years of related experience; an equivalent combination of education and experience may be considered.
  • Prior work experience in logistics/freight forwarding industry is preferred.
  • Basic to intermediate experience using Windows operating system and Microsoft software applications is required
  • Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
  • Must have strong organizational and time management skills.
  • Knowledge of air/ocean space configurations; air/ocean container loads; special loading constraints; certificate for handling hazardous materials. Reading of international and domestic OAG.
  • Ability to read, analyze and interpret verbal and written requests and directions. Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.  Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face. 
  • Must have working knowledge of Windows operating system and be comfortable working with Microsoft software applications (i.e., Word, Excel and Outlook)

If you're humble, accountable, a team player, and have good communications skills this may be a fit for you! Only applicants that meet the required qualifications will be considered. All candidates must pass all pre-screening eligibility requirements.

Volt is an Equal Opportunity Employer