Alarm Dispatcher in Uniontown, OH at Volt

Date Posted: 3/19/2018

Job Snapshot

  • Employee Type:
  • Location:
    Uniontown, OH
  • Job Type:
    Call Centers
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $12.5 - $14.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Position: Alarm Dispatcher

Location: Uniontown, Ohio

Pay Rate: $12.50/hr.

Shift:1st, 2nd, 3rd shift available

Essential Functions:

  • Respond to incoming alarm signals according to documented procedures and accurately annotate each action taken for historical records. Review video feeds and document observed events. Dispatch police, fire, guard service for alarm signals as necessary. Notify customer of alarm problems.
  • Answer incoming customer, technicians and law enforcement calls and handle as applicable. Log all action taken for historical records
  • Handle larger customer accounts and specialized response instructions
  • Assist with the training of new-hire employees
  • Handle customer inquires and complaints
  • Monitor and protect integrity of compliance requirements for secured facilities

Volt is an Equal Opportunity Employer


  • High School Diploma or Equivalent
  • Detail Oriented
  • Customer Service Focused
  • Computer Skills (Microsoft Office, Outlook and Word)